IT Media Systems & Systems Support

CS student at UTRGV with hands‑on experience in classroom media systems, lab imaging, and Windows troubleshooting. I also build interactive projects in Unity and Python.

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📍 Brownsville / RGV 🎓 UTRGV — Computer Science

About

I support campus technology and media systems, keeping classrooms and labs reliable for students and faculty. I enjoy diagnosing tricky issues, documenting fixes, and making systems faster and easier to use. On the dev side, I build Unity gameplay systems and small tools in Python/C#.

200+
Lab/room devices supported
15+
Recurring issues documented
3rd
Texas Tech URC Award

Volunteering

BAT-LSAMP

TSC · Brownsville, TX 2022 - 2023
  • This club was to help students continue their education journey in universities.
  • Starter Research with CTMO and able to present research at Urc(undergrad research conference) hosted by texas tech university.

ECO-MOVE

TSC · Brownsville, TX (Spring 2023)
  • Club based around the idea of hleping nature and recycling.
  • Attended events/meetings.

Photos

ECO-MOVE (TSC)

ECO-MOVE hot cocoa giveaway in winter
Hot cocoa giveaway (winter)
ECO-MOVE meeting
Club meeting
ECO-MOVE presentation
Presentation
ECO-MOVE meeting photo
Meeting

BAT-LSAMP

BAT-LSAMP—hotel lobby group photo
Hotel lobby
BAT-LSAMP event photo
Event
BAT-LSAMP certificate
Certificate
BAT-LSAMP—Certificate of Participation (UTRGV)
Certificate of Participation (UTRGV)

Tutoring (TSC)

Tutor Level 1 Certification (TSC)
Tutor Level 1 Certification

I.T (UTRGV)

UTRGV IT—Certificate of Appreciation
Certificate of Appreciation

Experience

IT – Infrastructure & Operations

University of Texas Rio Grande Valley · Brownsville, TX Jun 2024 – Present
  • Support classroom media systems (projectors, flat panels, microphones, PTZ cameras) and computer labs.
  • Troubleshoot Crestron-based rooms (control processors & touch panels): network/connectivity, device routes, IR/RS-232, and user interface issues.
  • Diagnose AV path issues end-to-end (source → switcher → extender → display), including HDMI/EDID, audio gain/echo, and no-signal faults.
  • Assist with digital signage: content updates, playlist/schedule changes, and basic player troubleshooting (reboots, network checks).
  • Perform imaging, updates, and workstation configuration; document recurring issues and create quick-reference guides for staff.
  • Coordinate with faculty and IT teams to minimize downtime during classes and events.

Tutor — Chemistry

Texas Southmost College · Brownsville, TX Oct 2022 – Aug 2023
  • Guided students one-on-one through coursework and labs; reinforced digital tools.
  • Built communication skills translating complex concepts into clear steps.
AV Systems Windows/Linux Imaging & Deployment Networking Documentation Customer Support

Projects

Unity · C#

W.A.V — Horror‑Action Prototype

Lead developer & PM for a Unity project with FPS + metroidvania/roguelite elements. Implemented weapon/scan systems, retro visuals, and encounter logic. Coordinated a small team via GitHub; planning for Steam release.

Playable build (soon) GitHub (private/soon)
Python · MediaPipe

Hand Tracking Program

Real‑time hand‑joint tracking using MediaPipe + OpenCV via webcam; visualizes landmarks and connections for gesture experiments.

Code (soon)
Pi · RTMP/WebRTC

Low‑Latency Camera Stream

Self‑hosted setup for near‑real‑time video streaming with controlled access; designed to integrate with a Discord bot trigger for private viewing.

Code (soon)

Skills

Systems & Support

  • Windows / Linux administration
  • Imaging & deployments
  • AV setup & troubleshooting
  • Hardware diagnostics

Software & Tools

  • Unity, GitHub, MediaPipe
  • Adobe Premiere & Photoshop
  • Microsoft Office Suite

Programming

  • C++, C#, Python (intermediate)
  • Assembly x86 (beginner)

Other

  • Virtual Machines, Raspberry Pi
  • Discord API integration
  • English (fluent), Spanish (conversational)

Resume

Career Objective: Entry-level IT Media Systems / AV Technician with hands-on experience supporting classroom technology. Comfortable troubleshooting Crestron control processors and touch panels, projectors/displays, microphones, and cameras. Eager to expand into digital signage management (content scheduling, player health) and broader AV/IT integration to improve reliability and user experience across campus spaces.

Grab the latest PDF version here:

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Contact

Email: contact@benjaminalvarado.com

Linktree: linktr.ee/BenjaminAlvarado